Improving lives, improving care
Purpose-centered patient care
People living with kidney disease want the same things everyone wants: to enjoy life, perhaps watch their children and grandchildren grow up, give back to their communities, and have hope for many more moments of joy.
At Satellite Healthcare, we begin by getting to know each patient personally and understanding what’s most important to them. Then we help the patient understand their options so they can make decisions to improve their health and wellbeing.
At the heart of all we do, our purpose–to be a catalyst for the transformation of kidney care–fuels our employees and fosters a culture focused on innovation and delivering transformational ideas. At Satellite, being a catalyst means we are always looking for ways to make a positive impact on patients and we’re never satisfied with the status quo. We are committed to advancing kidney care to help people live better lives.
Individualized, quality patient care offered with compassion
Our reputation as a leader in quality healthcare is based on independent reporting on patient satisfaction and health outcomes. Each year, the Centers for Medicare and Medicaid Services conducts a careful review of dialysis centers and surveys patient opinions. Satellite Healthcare teams come out on top consistently in both categories.
Higher patient satisfaction
Eighty percent of Satellite Healthcare centers were rated 4 or 5 out of 5 stars for patient satisfaction, compared with the national average of 52%. No Satellite centers were rated 1 or 2 stars, compared to the national average of 19%.
(Source: Centers for Medicare Services Patient Experience Survey released April 2022)
Better patient care health outcomes
Sixty-two percent of Satellite Healthcare centers were rated 4 or 5 out of 5 stars for quality, compared with the national average of 48%.
(Source: Centers for Medicare Services Quality of Patient Care Star Rating released Fall 2020)
A strong, stable non-profit that puts people first
Satellite Healthcare was founded as a non-profit organization by a pioneering nephrologist nearly 50 years ago. Since then, our physician-led organization has continued to offer people living with chronic kidney disease expert treatment, compassionate support, and empowering education to help them live their best life possible.
Doing good for the chronic kidney disease community
Satellite Healthcare’s commitment to people living with kidney disease extends beyond the doors of our centers. Our teams donate money, time, and talent to help people living with kidney disease live the best, most joyful lives possible.
Active physician engagement for better patient care
Satellite Healthcare allows each physician’s voice to be heard. As a physician-led organization, nephrologists and other specialists are actively involved in every aspect of the organization, innovation with new ways to advance patient care.
Advancing kidney care research to help patients
Satellite Healthcare is recognized nationally as a leader in improving patient care standards and increasing patients’ quality of life. Our research focuses on care delivery and process improvement, leading to findings that can be adopted and implemented throughout the CKD community.
Better-informed patients live better lives
The most important person on any care team is the patient. Treatment plans include individualized, continuing education, so those under our care have the information they need to live longer, healthier lives.
In the words of our patients
The Staff was completely wonderful… they continued to be friendly all the way through… we love Satellite… we love the people there.
Dorothy (and Sister Lennie)
Careers with a purpose
Caring for people with chronic kidney disease is our calling, our passion and our privilege. Regardless of our professional role, each of us is here to make sure the quality of every patient’s life is the best it can be.
Helping physicians focus on what matters most
Easy-to-use technology. Expert patient education. Effective care coordination. As a nephrologist-led organization, we understand your needs, enabling us to provide individualized care for the best patient outcomes possible.